Frequently Asked Questions
What does Hegwood Auto Parts sell?
We sell used and rebuilt auto parts for a range of vehicle repair and replacement needs.
Do you also provide auto repair services?
Yes. Hegwood Auto Parts also provides automotive repair and mechanic services.
Where is Hegwood Auto Parts located?
We are located at 1123 Hooker Rd, Chattanooga, TN 37407-3248.
How long has Hegwood Auto Parts been in business?
Hegwood Auto Parts has been serving customers since 1982.
How can I contact Hegwood Auto Parts?
You can contact us by phone at +1 (423) 867-4076 or email info@hegwoodautoparts.com.
How do I know if a part will fit my vehicle?
We recommend checking your vehicle’s year, make, model, engine, and part number when available. If you are unsure about compatibility, contact us before placing your order.
Do you sell used auto parts?
Yes. Used auto parts are one of our primary product categories.
Do you sell rebuilt auto parts?
Yes. We offer rebuilt automotive parts for various vehicle applications.
How quickly are orders shipped?
Most orders are prepared for shipment within 1–2 business days, subject to product availability. Standard shipments are generally estimated at 3–7 business days after shipment.
Can I track my order?
Yes. When tracking information is available, it will be provided by email. Tracking may take some time to become active after the carrier receives the package.
What should I do if I receive a damaged or incorrect part?
Contact Hegwood Auto Parts as soon as possible with your order information and details of the issue. Photos may be requested to help us review the situation.
Can I return a part?
Returns are subject to our Returns & Refunds Policy. Contact us before returning an item so we can provide the appropriate instructions.
Do automotive parts come with a warranty?
Warranty coverage varies by product. If a warranty applies, the applicable terms will be provided with the product or can be confirmed by contacting us before purchase.
Who should install my automotive parts?
We recommend having automotive parts installed by a qualified automotive technician, particularly for safety-critical components.
Do you ship outside the United States?
Shipping availability can vary by product and destination. Please contact us before placing an order if you have questions about delivery to your location.
How can I get help choosing the right part?
Contact our team with your vehicle’s year, make, model, engine, and part number, if available. We can help you with questions about the products we offer.
Contact Us
Hegwood Auto Parts
1123 Hooker Rd
Chattanooga, TN 37407-3248
United States
Phone: +1 (423) 867-4076
Email: info@hegwoodautoparts.com